Frequently Asked Questions
Everything you need to know about your smile journey with Mad Dental Care.
How long does it take to see results from the whitening kits?
Most customers notice a visible difference of 2-4 shades after just three applications. For full professional-grade results, we recommend completing the entire 10-day treatment cycle.
Are your products safe for sensitive teeth?
Yes, our formulas are peroxide-free and specifically engineered to be enamel-safe, ensuring a painless whitening experience without the sensitivity common in traditional treatments.
How long does shipping take?
We process orders within 24 hours. Standard shipping typically takes 3-5 business days within the continental US, while international shipping can take 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your results, contact our support team to initiate a return for a full refund, minus shipping costs.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Afterpay and Klarna.
Can I use Mad Dental Care products if I have dental work?
Our whitening products are safe for use on veneers, caps, and crowns; however, they will only lift stains from these surfaces and will not whiten them beyond their original shade.