Returns & Exchanges

At Mad Dental Care, we want you to be completely satisfied with your brightening journey. If your purchase doesn't meet your expectations, you can return or exchange unopened products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Secure the Package

  Place the unused items in their original packaging, ensuring all protective seals remain intact to qualify for a full refund or exchange.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.